Privacy Policy

1. Introduction

Brillmart (“we,” “our,” or “us”) is committed to safeguarding your privacy while offering you the best selection of kitchen accessories online. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.brillmart.com (the “Website”) or make purchases from our online store. We adhere to Google Merchant Center guidelines and comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA).

2. Types of Information Collected

2.1 Personal Information

We collect information that personally identifies you, such as:

• Name
• Email address
• Postal address
• Phone number
• Payment information (credit card numbers, billing address)

2.2 Non-Personal Information

We automatically gather non-personal data, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages viewed and time spent
• Referral sources
• Purchase history
• Shopping cart activity

3. How Information is Collected

3.1 Direct Collection

We collect information when you:

• Create an account
• Place an order for kitchen accessories
• Subscribe to newsletters or promotions
• Contact customer service
• Complete surveys or feedback forms
• Save items to your wishlist

3.2 Automatic Collection

We utilize various technologies to automatically collect information:

• Cookies
• Web beacons
• Log files
• Google Analytics
• Shopping cart tracking

4. Purpose of Information Collection

4.1 Essential Operations

• Processing and fulfilling orders
• Managing your account
• Providing exceptional customer support
• Sending transactional emails (e.g., order confirmations)
• Verifying your identity

4.2 Enhancement of Services

• Personalizing your shopping experience for kitchen tools and gadgets
• Improving our Website functionality
• Analyzing usage patterns
• Developing new products or services tailored to your needs
• Managing inventory efficiently

4.3 Marketing and Communication

• Sending promotional emails about exclusive deals on kitchenware (with your consent)
• Providing targeted advertisements featuring kitchen essentials
• Conducting market research to better serve you
• Notifying you about special offers and discounts

5. How Information is Shared

5.1 Service Providers

We share your information only with trusted third parties who assist us in:

• Payment processing
• Order fulfillment and shipping
• Customer service operations
• Email marketing campaigns
• Website hosting and maintenance

5.2 Legal Requirements

We may disclose your information if required by law or under certain circumstances, such as:

• To comply with legal obligations
• To prevent fraud or illegal activities
• To enforce our Terms and Conditions
• To respond to legitimate requests from authorities

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand how users interact with our site
• Advertising Cookies: Deliver personalized ads related to kitchen accessories

6.2 Cookie Management

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features of our Website.

7. Data Security

We implement robust technical and organizational measures to ensure your information remains secure, including:

• SSL encryption for all data transmissions
• Secure servers with regular updates
• Restricted employee access to personal data
• Regular security audits and assessments
• PCI compliance for safe payment processing

8. Data Retention

We retain your information for as long as necessary to:

• Keep your account active
• Provide requested services
• Comply with legal requirements
• Serve legitimate business purposes

Once your information is no longer needed, it will be securely deleted.

9. User Rights and Choices

9.1 Your Rights

You have the right to:

• Access your personal information
• Correct any inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Manage cookie preferences

9.2 California Residents’ Rights

Under the CCPA, California residents are entitled to additional rights:

• Know what personal information is collected
• Delete their personal information
• Opt-out of the sale of personal information
• Receive equal service without discrimination for exercising these rights

10. Children’s Privacy

Our Website is not intended for children under 13 years old. We do not knowingly collect or maintain information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

11. International Data Transfers

While Brillmart primarily operates within the United States, your information may be transferred to and stored on servers located outside your state, province, or country. By using our Website, you consent to this transfer.

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated via:

• Posting the updated policy on our Website
• Sending an email notification to registered users
• Displaying a notice prominently on our Website

13. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact us:

Business: Brillmart
Company: Brillmart LLC
Company No.: 7927185
Email: support@brillmart.com
Phone: +1 (223)-399-8321
Address: 4022 RIO GRANDE BLVD NW, ALBUQUERQUE, NM 87107

Hours of Operation: Monday-Friday, 9:00 AM – 5:00 PM EST erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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